Website Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Carebrain, Inc. ("Carebrain," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.carebrain.com (the "Website").
Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information you provide directly to us, including:
- Contact information (name, email address, phone number, organization name)
- Professional information (job title, specialty, facility type)
- Communications you send to us (inquiries, feedback, support requests)
- Information provided when you request a demo or sign up for our newsletter
2.2 Information Collected Automatically
When you access our Website, we may automatically collect certain information, including:
- Device information (device type, operating system, browser type)
- Log information (access times, pages viewed, referring URL)
- Location information (based on IP address)
- Information collected through cookies, pixel tags, and similar technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Website
- Respond to your inquiries and provide customer support
- Send you marketing and promotional communications (with your consent)
- Analyze usage patterns and trends to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and marketing
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Protection of Rights: We may disclose information to protect the rights, property, or safety of Carebrain, our users, or others
5. Data Security
We implement appropriate technical and organizational measures to protect the information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability
To exercise these rights, please contact us using the information provided below.
7. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. You have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information (we do not sell personal information).
8. Children's Privacy
Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Website, you consent to the transfer of information to the United States and other countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Carebrain, Inc.
Email: privacy@carebrain.com
Website: www.carebrain.com